1.0 General
1.1 Your continued use of the website signifies your acceptance of the Terms and Conditions in force at the time of use. It is the user's responsibility to check any change in the terms and conditions, as we reserve the right to alter them at any time. When this happens, the date of their compilation will be updated (see top left).
2.0 Purchasing From the Website
2.1 The purchase process is simple, and users should follow the on-screen instructions.
2.2 An order is not an order until you have received an acceptance confirmation from us.
2.3 You should always print a copy of your confirmation, as you cannot access details of your order via the website.
You are solely responsible for any images that you upload, or text that input in the editable areas of the website. You are responsible for ensuring that these are legal, and that they do not breach copyright laws. We retain the right to refuse to produce any items that can be deemed illegal.
3.0 Payment
3.1 Protx handles the Credit Card payment process for us, once your order has been processed on the website. This includes checking your details and clearing your payment.
3.2 Once the order and payment have been passed onto Protx, and you should direct your enquires to Protx if you have any payment queries (details on the Protx pages on our website).
3.3 You will be charged the price of the item on the website at the time of your order.
3.4 VAT is included within the price and delivery is shown as an additional cost.
4.0 Returns
4.1 If the user is not happy for a valid reason, then they should contact us, arrange to send back the original and we will replace it with another copy, within 30 days. This does not affect the users’ statutory rights.
4.2 We do try and make our claims as to the performance of the site and subsequent manufacturing process as accurate as possible, but we do not guarantee any of these claims.
4.3 Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website, for a full refund, as long as they are not personalised, or made to your specification.
5.0 Delivery
5.1 We will endeavour to deliver the product within two working days, but we cannot guarantee this, and we accept no liability for any delay, or failure to deliver within estimated timescales.
5.2 Once the product is delivered to the users’ postal address, the risk of loss and damage is passed to the user.
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